How to File a Consumer Complaint

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If you believe your rights have been violated or you wish to file a consumer complaint, you may contact the Office of the Texas Attorney General’s Consumer Protection Division.

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You can file a complaint online at:
https://www.texasattorneygeneral.gov/consumer-protection/file-consumer-complaint

This process is independent of the practice and allows consumers to raise concerns related to services provided in Texas.

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These disclosures are provided in accordance with Texas House Bill 4224 and Texas Health & Safety Code §181.105.

 

Contact the Texas Behavioral Health Executive Council

(Licensing Authority for Licensed Professional Counselors)

Level Up Counseling Services is regulated by the Texas Behavioral Health Executive Council (BHEC).

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You may contact the Council using the following webpage:

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 https://bhec.texas.gov/contact-us/

 

Select Licensed Professional Counselor (LPC) when submitting an inquiry.

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